Pilot Terms

By starting pilot enrollment, you agree to these Pilot Terms and acknowledge the Pilot Privacy Notice. The pilot is invitation-based and intended for adults age 18 or older in the United States. If you do not agree, do not enroll.

The pilot includes a Digital Life Checkup and, for accepted participants, a one-time Personal Digital Life Review. The Review offers educational interpretation, general guidance, and practical priorities based on the information you provide. The current pilot is offered without payment.

The pilot does not include account access, hands-on configuration, monitoring, continuing support, emergency response, or a guarantee that risks will be found or prevented. It is not a substitute for qualified legal, financial, insurance, law-enforcement, technical-support, or incident-response assistance. If you believe an account, identity, device, or financial relationship is actively compromised, contact the relevant provider or appropriate emergency or professional resource promptly.

Provide information that is accurate to the best of your knowledge. Do not provide passwords, authentication codes, full account numbers, Social Security numbers, or other credentials. An adviser should not ask you to disclose a password or give access to an account or device as part of this Review.

You are responsible for protecting access to your email and account and for activity performed through your sign-in. Use a long, unique password if you create one. Tell the pilot administrator promptly if you suspect unauthorized access.

An enrolled participant may invite one other adult to the same household Review only with that person's permission. The invited adult must use their own verified account, consent separately, and answer from their own perspective. Do not accept an invitation or complete a Checkup on another person's behalf. Participants may receive shared Review summaries and household next steps, while each participant's answer-level Checkup responses remain separately attributed.

You agree to receive the service-related email and phone communications needed to enroll, schedule, and deliver the Review. Appointment requests are not confirmed until the pilot communicates a specific time. Availability, staffing, and pilot capacity may require an appointment to be changed or declined.

If you explicitly opt in, Protect My Digital Life may send service-related text messages limited to appointment confirmations, appointment reminders, scheduling changes, and important service notifications, including backup reliability alerts, related to Digital Life Review or Advisor services. This SMS program does not include marketing or promotional messages. Any future marketing SMS would require separate consent.

Service-related SMS requires a separate, optional opt-in through PMDL and a mobile number you provide and verify. Providing or verifying a number, creating an account, or agreeing to general service communications does not by itself enroll you in this SMS program. SMS consent is not a condition of receiving the underlying service.

Message frequency varies based on service activity. Message and data rates may apply. Reply STOP to opt out of service-related SMS or HELP for help. You may also obtain help by replying to a pilot email or using the pilot administrator’s contact details in your invitation. See the Pilot Privacy Notice for how mobile numbers and SMS opt-in information are handled.

SMS is for service notifications, not general Advisor conversation. Use in-app Messages for conversations with your Advisor. The SMS program is not an emergency-response service; do not rely on texts for urgent or emergency assistance. Delivery may be delayed or unavailable, and carriers are not liable for delayed or undelivered messages.

Do not misuse the site, attempt to access another participant’s information, interfere with the service, introduce harmful code, or use the pilot for unlawful activity. Access may be limited or ended when reasonably necessary to protect participants, staff, or the service.

This is an experimental pilot. Features may be incomplete, interrupted, corrected, or changed. Checkup scores and Review observations depend on the answers and context available and may not identify every issue. You remain responsible for deciding whether and how to act on the information provided. Nothing in these terms limits rights that cannot legally be limited.

You may stop participating at any time by contacting the pilot administrator. The pilot administrator may also pause or end the pilot or an individual enrollment when capacity, safety, misuse, or operational needs require it. Information requests are handled as described in the Pilot Privacy Notice.

If you provide feedback, you permit it to be used to evaluate and improve the pilot. Published quotations or stories that identify you will require separate permission.

For questions about these terms or the pilot, reply to a pilot email or use the pilot administrator’s contact details in your invitation.